Examples of home automation software in today’s workforce
Robotics, home automation, artificial intelligence, augmented reality, and virtual reality are all rapidly influencing and shaping the future of work. As shown in the Workfront Workstation Report , knowledge workers today want automation software, with 86% of Australia employees believing that increased automation will help us think about work in new and innovative ways. Due to this demand, automated software gaining mainstream adoption.
For example, take customer feedback tools. On this front, Luminous uses text-based interaction between customers and employees and then automatically translates data that can be used through machine learning. In this way, these customer interactions increase home automation both employee and customer satisfaction.
Then there are human resources processes, which are being changed by automation of employee analytics through companies such as Work Days . Now HR staff can get instant insights on turnover, diversity, gender pay gap, compensation and more.
Chabots are another way to outsource home automation for both the employee and customer experience. A good request for chatbot automated answers is for frequently asked employee questions. Distribution automation tool using smart bot to respond to employee requests. Spoke uses AI to extract views from every application, so it can answer future questions faster. In addition, chatbots are taking on the night shift by providing information and support when the rest of us are asleep. Tools like BotEngine , B old360 , and Chatlio a few examples of chatbots take into account the needs of 24/7 users.
The hiring process is also enhanced by automating quickly through resumes, finding keywords to identify common topics, and helping to identify the best candidates for interview. Automated hiring and recruitment tools such as HireVue use algorithms to cut time in the hiring process.
Smart home technology is used in smart offices or facilities. The tools that monitor and share information on the status of equipment or facilities include Emaint Resource Management Software. Automated workplace tools like Comfy connect employees directly to office buildings and workspace systems, allowing them to request temperature changes, see available meeting rooms , and control lighting.
Even tools that have been around for years, such as Salesforce , now have a host of features that allow automation to integrate customer-led information. An automated customer process home automation means seamlessly integrating customer communications to a database and finally to a paid client.
To be specific, the process for an automated client onboard with Salesforce looks like this:
- Lead is indicated in email
- Lead is automatically placed in the Salesforce and Mail Chimp database
- An onboard client checklist is generated automatically
- Customer information pushed to user checklist
- Basic on-board messenger email sent
- An employee follows up personally with the client
- Automated and follow-up actions are set by the employee for future action
These are just a few examples of what is already at play today.
Future Work of home automation
It’s easy to hear the words home automation and robotics and think that jobs will be replaced or that technology is overpowering us. The World Economic Forum says jobs with repetitive tasks will be replaced, but there will also be new jobs created that require specific human skills .
In the future, we will see information transfer home automation AI is installed and programmed so that an employee could leave the job but their knowledge and file functions would be automatically stored for future reference.
One of the biggest challenges for workplaces right now is being able to keep the employee experience on record and automate and AI is going to help solve the this problem.
We are very close to a future of work where almost all repetitive data will be automated and time will be freed up for people to do what people do best – connecting, collaborating and innovating. Moreover, I expect a future where people will be able to do more work that they love than the heavy tasks that most people down in their day job.
Currently, we are in the transition zone of all this change and organizations need to invest in the right home automation technology solutions that allow processes and tasks to be automated. To be ready in the future now leaders and teams need to embrace automation as part of a digital transformation to create the future of work – now.